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20 common words for jewelry saleswoman
2007-11-29 11:35:51

There are some greeting words used in daily reception, such as:


During first reception to a customer, you may say “Welcome”, “Hello”, “Please” or “Good morning. welcome”.


When replying a customer’s greeting, you shall say “Hello, need you my help?” while immediately going toward the customer.


(3) When in busyness, you may say “Excuse me a moment.”


(4) When the customer is in hesitation, you shall lead the customer with a soft, kind tone using words like “This type is very suited for you.”


(5) When enouncing a customer who has no intention to buy, you may say “I’m sorry. We do not have the type you like.” or “I hope the next opportunity to serve you”


(6) When a customer is decided to buy, you shall smile and say “Ok. I will immediately give you the formalities.”


(7) During taking complaints from customers, you shall say “I’m sorry. I will immediately ask the manager and give you a satisfying answer as soon as possible. Please sit a while.” or “Thanks for your valuable advice.”


(8) When making good-bye to a customer, you shall be kind and natural, saying “Thank you, welcome again” or “Please take it carefully.”

For the record number 08015045