1. Guarantee the quality   

　　Check the production date and guarantee period; keep the appearance of product clean; win trusts of customers by high-quality.

　　2. Pay attention to reputation

　　Honesty and credit have become the primary principle in business; sticking to the principle of customer is God.  
　
　　3. Provide good service  

　　To make customers come again through service, the store should：   

　　(a) Improve staff’s quality through training

　　(b) Set relatively perfect standard on service  

　　(c) Let staff learn the language skill on marketing   

　　(d) Persuade customers to buy in a tactful, adequate way and in the consideration of their demands.